Cookie Policy

Learn how Kroovel uses cookies to enhance your website experience, ensure security, and provide relevant content. Manage your settings and learn about your privacy.

Kroovel’s Commitment to Your Digital Experience

Welcome to Kroovel’s Cookie Policy. This page explains what cookies are, how we use them to enhance your experience on our website, the types of cookies we employ, and how you can manage your preferences. We believe in transparency and are committed to ensuring your privacy while you explore our exclusive collection of luxury transport. For a complete overview of how we handle your data, please also review our Privacy Policy.

What are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile phone when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. Cookies help us make the Kroovel website function correctly, improve its security, provide a better user experience, and understand how the website performs so we can analyse what works and where improvements are needed.

How We Use Cookies

Like most online services, our website uses first-party and third-party cookies for several important purposes. First-party cookies are set by us and are mostly necessary for the website to function correctly; they do not collect any of your personally identifiable data.

The third-party cookies used on our website are primarily for understanding how the website performs, how you interact with our pages, keeping our services secure, and ultimately providing you with a better, more relevant experience. For example, they help us see which vehicles, such as the Rolls Royce Phantom or our popular Hummer Limo, are generating the most interest. This information helps us speed up your future interactions with our website.

The Types of Cookies We Use

We categorise the cookies on our site to help you understand their purpose. You can manage your consent for each category through our cookie consent banner.

1. Necessary Cookies

These cookies are essential for the basic functionalities of the site. They are required to enable core features, such as providing a secure log-in, processing a quote request, or adjusting your consent preferences. These cookies do not store any personally identifiable data and are crucial for the site to work as intended.

2. Functional Cookies

Functional cookies help perform certain actions like remembering your preferences or sharing website content on social media platforms. For instance, if you frequently search for chauffeur hire in London, a functional cookie might remember this preference to make your next visit smoother. They also support third-party features and feedback collection tools.

3. Analytical and Performance Cookies

These cookies are used to understand and analyse how visitors interact with our website. They help provide information on metrics such as the number of visitors, bounce rate, and traffic sources. By understanding which pages are popular, like our Aircraft Rental service page or our guide to arriving at Wembley Stadium in style, we can continuously improve the content and user experience.

4. Advertisement Cookies

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously. For example, if you have shown interest in our Bugatti Chiron, you may see relevant promotional content on other platforms. These cookies also help us analyse the effectiveness of our advertising campaigns.

Managing Your Cookie Preferences

You have full control over your cookie settings. When you first visit our site, you can accept or reject different categories of cookies via the consent banner. You can also change your preferences at any time. Please be aware that disabling certain cookies may impact your experience on the site, and some features may not function as intended. For any further questions about your data, please do not hesitate to contact us.

Frequently Asked Questions

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function correctly, remember your preferences, and improve your overall user experience.

Are cookies safe?

Yes, cookies are safe. They are simple text files and cannot run programs or deliver viruses to your computer. They are used to store information to enhance website functionality, not to compromise your security.

Do I have to accept cookies to use the Kroovel site?

You can choose to reject non-essential cookies. However, our website relies on certain cookies to function properly. Disabling them might affect your experience, and some features, like saving your vehicle preferences, may not work correctly.

How can I manage or change my cookie settings?

You can manage your cookie preferences at any time through the cookie consent banner on our website. This allows you to opt-in or out of different cookie categories based on your preference.

What kind of information do cookies collect?

Cookies collect non-personally identifiable information such as your browser type, general location, and how you navigate our site. This helps us understand user behaviour, see which vehicles are popular, and improve our services without compromising your personal privacy.