Reviews

Our Commitment to You

At Kroovel, we believe in complete transparency. In the dynamic world of transport, unforeseen challenges like city traffic or mechanical issues can sometimes occur. While we strive for perfection on every journey, our true commitment is to handle any situation with the utmost urgency and professionalism. We’re proud to share the real, unedited feedback from our clients.

Rated 4.7 out of 5 stars based on 143 customer Google reviews.

will Flanagan
will FlanaganJanuary 5, 2026

Amazing. Polite and professional driver, vehicle was very “Vegas” and the kids loved it. Used for a 10th Birthday party. What a great memory

Emma W
Emma WDecember 28, 2025

I honestly can’t recommend this limo hire company enough. I booked a car for my son’s 6th birthday and from start to finish everything was just perfect. The booking process was really smooth, communication was great and no question ever felt like too much.

The car itself was absolutely amazing but seeing the kids’ faces was the best part - that’s a memory I’ll treasure forever. A huge thank you to the driver, who completely made the experience. From the moment he arrived, he took charge and made all the kids feel like proper VIPs. He took photos for us by the car and individually as they got in, which was such a lovely touch.

The kids were given a glass of fizzy before we set off (which they fully believed was champagne!) and they were on cloud nine. We had control of the music and the lights so the kids partied the whole journey. The inside of the limo was magical, with multicoloured twinkly lights that made it feel extra special.

I can’t thank them enough for such an amazing experience. My son had the best 6th birthday and it’s something he will remember forever. Thank you for making it so special.

Ceris shadwell
Ceris shadwellDecember 8, 2025

We hired a baby bentley for a year 6 prom and it was AMAZING! We had some nervous children who are neurodiverse that were a little worried before the limo arrived. Within secconds they were having the time of their lives!
The Bentley was beautiful, the driver was fabulous with the children, he was on time and had a great rappor with them and really understood their needs.
The booking was easy and the guys on the phone put my mind at rest instantly. I knew we were in good hands!
We have just booked again as they were so good last time!
I will get more photos this time round!

Russell Hartshorn
Russell HartshornDecember 8, 2025

good service, our team really enjoyed the limo bus.

Joanna Murphy
Joanna MurphyNovember 24, 2025
Richard Holdsworth
Richard HoldsworthNovember 17, 2025

I hired a limo for my wife’s birthday. The team were fantastic to deal with, very professional and responsive, and the car was great on the day! We really enjoyed the experience and would recommend to anybody!

Nicole Edwards
Nicole EdwardsNovember 12, 2025

We hired the Pink Hummer limo from Kroovel for Face of Woha: We Go Pink event, and it couldn’t have been more perfect! The limo was stunning, sparkling pink, and full of energy, exactly what we needed to match our theme.

The service was amazing, the driver was professional and friendly, and the whole experience added that extra wow factor to our event. Guests loved taking pictures with the limo, and it became one of the highlights of the night.

Thank you Kroovel for making our pink-themed celebration unforgettable!

Adnan Hanif
Adnan HanifOctober 27, 2025

Amazing service. Would recommend to anyone looking for luxury car hire.
Jay was incredibly helpful and professional.
Thankyou

Akif Din
Akif DinOctober 22, 2025

Great service and the Kroovel team went above and beyond to get me a perfect car for hire. I initially wanted an Aston but die to unavailability, the team managed to get a McLaren 720s which was perfect. Highly recommend them if looking for top quality supercar hire

Russol
RussolOctober 16, 2025

Amazing experience from booking to the limo. It was so much fun! Thanks Jay for coordinating and thanks to the drivers for their awesome service! Will be booking again soon!

Carol Innes
Carol InnesOctober 16, 2025

I booked the Bentley Limo for my sons 40th Birthday. There were 8 of us including my 7 year old and 3 year old grandchildren. We were able to use their car seats in it. We all loved it particularly the kids with the flashing lights and music. The driver arrived on time opened the door for us it was all very grand! We drove around for an hour arriving at our restaurant on time then the driver rang when he was outside to pick us up. Reasonably priced and great service I would recommend Kroovel to my friends and family and will be booking them again maybe for my birthday!

Raksha Sumaria
Raksha SumariaSeptember 21, 2025

Had an amazing time in the Hummer - limo. What a luxurious experience, going in style for our start of the event. It was comfortable, slick. We had a party in it - singing away and having our drinks. The driver was very good too - very helpful. We didn’t even realise we had reached our destination that’s how amazing the experience was. I will definitely recommend them.

Josh Downtown
Josh DowntownSeptember 10, 2025

Great experience from the driver and the administrative side too. Was well organised, driver turned up exactly on time, we used for a wedding so stakes were important to get right and so I would highly recommend.
Driver was super friendly, experienced and considering it was a queer wedding made us feel comfortable.

Racheal Jessop
Racheal JessopAugust 27, 2025

Absolutely fantastic service from this company from the initial booking process and communication through to the lovely driver ( Alina ) who was very professional and the fantastic Mercedes van , which was immaculate. I would not hesitate to use this company for future bookings. We thought our journey to Wembley Stadium might be a bit of a nightmare but due to the knowledge of the driver we were dropped off in a very convenient location and when picked up we were out of the vicinity in 10 minutes. Faultless.

Toby Stone
Toby StoneAugust 4, 2025

First class service from booking to completion. My daughter was so thrilled as we were upgraded to a hummer and it was awesome. Jay was always on hand for any questions we had and the driver was punctual and courteous. Can’t fault anything and would highly recommend

Dawn Taylor
Dawn TaylorAugust 4, 2025

IIf i could give this company a million stars i would do. Amazing car.and fabulous company. Jay who sorted out the hire was fantastic. Couldn't fault this company at all.

Kirsty Rees
Kirsty ReesAugust 2, 2025

The limo ride was a fantastic experience, the girls and parents all enjoyed it and it will be a memory for life. We really enjoyed the singing and drinks and the girls were all so excited. The driver was very professional and the service was above and beyond. A really enjoyable experience and would definitely recommend for anyone having a party or special event in the future.

Alia Q
Alia QJuly 26, 2025

Amazing servicn

Cara Bartlett
Cara BartlettJuly 22, 2025

Amazing service! Would 100% recommend

Stuart Burn
Stuart BurnJuly 17, 2025

Excellent service. Prompt pick up. Super cool vehicle. Our driver Moss couldn’t do more to make our day!!!

Greg W. Poole
Greg W. PooleJuly 12, 2025

'BIG' Birthdays are always Special. So arriving at the Theatre - in Style - was the icing on the cake for mine! The Crysler C300 Baby Bentley Limo was the Perfect solution: Spacious, Comfortable, My fav Music, Drinks, Mood Lighting - it had all the Hallmarks of a great Night out - Luxury Night Club style! And that was just us ..... getting there !
The Chauffer was very friendly and helpful and Jay, in the Office was only a phone call away.
I've used the Company before and I will certainly use them again.
Thanks for making my 'BIG' Birthday a Night To Remember !
xx

Nicola Baldwin
Nicola BaldwinJuly 11, 2025

The limo we hired absolutely made the boys Prom celebrations. Apparently the pres, the limo and the arrival at prom was the best part of the whole night! Thank you to you and the driver

Kelly Evans
Kelly EvansJuly 4, 2025

Excellent service, kept us updated all through the booking.
Gareth was an amazing driver.
Would highly recommend

Twitch Panda
Twitch PandaJuly 2, 2025

Exceptional service for my son’s prom.
We booked a vehicle through Limo Hire | Sports Car Hire UK for my son’s prom night, and I couldn’t be happier with the service we received. From the moment I spoke with Jay, the sales representative, I felt confident we were in good hands. He was friendly, informative, and made the entire booking process easy and reassuring—especially for a parent wanting everything to go perfectly for such an important night.

On the evening of the prom, our chauffeur Nile arrived early, dressed immaculately, and treated my son and his friends with complete professionalism and respect. The car itself was absolutely stunning—spotless, luxurious, and truly made the group feel like VIPs. Nile was polite, calm, and made sure everyone got to the venue safely and on time.

What really impressed me was the level of care and attention to detail from both Jay and Nile. They went above and beyond to make it a night to remember—not just for the kids, but for us as parents too.

I highly recommend Limo Hire | Sports Car Hire UK for any special occasion. Their service was top-class from beginning to end, and I wouldn’t hesitate to book with them again.

Gareth Pendleton
Gareth PendletonJuly 1, 2025

I would recommend these guys. Good service and good communication. There was a slight change of plan last minute which they handled well. Teenager and his mates happy to be arriving to their prom in style! 🙏

Iain Thomas
Iain ThomasJuly 1, 2025

We had a great experience with Exclusive Hire, the booking was simple. We had an issue with a delay in the car arriving but they were exceptionally flexible and supportive to overcome the issue

Nicola Smith
Nicola SmithJune 27, 2025

Rolls Royce for Prom for my daughter. Professional, friendly driver. Excellent service. Very happy Prom Queen!

Keeley Holding
Keeley HoldingJune 27, 2025

Amazing company any issues were resolved immediately, prompt on time and a lovely friendly driver who couldn’t do enough for my son on his prom day, he even included his friends for pictures at the venue. Outstanding customer service thank you ☺️

Sophia Williamson
Sophia WilliamsonJune 26, 2025

Absolutely fantastic hire car company, they went above and beyond to help us book a car for our son's prom with the budget we had we was able to book the lamborghini huracan for him, the driver arrived tonight not rushing us and letting us take pictures, then he gave our son the best experience in the car and when he arrived to prom he had a massive smile on his face when getting out of the car, I would definitely recommend booking with this company and we will definitely be using to book again.

Katy Hockley
Katy HockleyJune 26, 2025

Highly recommend. On time, as described and our boys had a great ride to their prom with a drive around before. Jay was super helpful getting us booked in only a few weeks prior as we left it very late!! Thank you so much

Raglan Road Irish Bar Nottingham
Raglan Road Irish Bar NottinghamJune 23, 2025

This company were so professional & provided a fantastic service for our staff outing , the driver was very friendly & helpful. I recommend this company for any event

Julia Dunne
Julia DunneJune 20, 2025

Highly recommend! From booking through to the car and the driver, it was brilliant. Friendly, professional service. I also booked last minute and the team went the extra mile to secure a car for my son’s prom. The driver was so lovely too.

Claire Bryson
Claire BrysonJune 18, 2025

Exclusive Hire were great! I would definitely use them again to hire a Limo. I found them very, friendly, helpful and easy to deal with, polite and professional. The car was amazing. We hired a 16 seater Hummer to collect my daughter and her friends from school to go bowling for a 13th birthday party. They LOVED it. Had their music playing in the car with the disco lights on. I've never seen such a long car!!! Rather the driver than me driving it. It was very impressive. Got a lot of attention in the car park. The driver was also very helpful and professional. All round and great service and we are happy customers. Thank you

Rachael Orrick
Rachael OrrickJune 16, 2025

Had the best time, service was amazing. Would definitely recommend and be using them again.

Josie H
Josie HJune 11, 2025

Hired a limo from Exclusive Hire for a hen do and everything was perfect. Booking was easy, driver arrived on time and the experience was brilliant. Would definitely recommend!

Jayne
JayneJune 5, 2025

I hired a Bentley limousine to get my partner and his groomsmen to the venue for our wedding as a surprise, Great company to book with, they were in constant communication, on pick up time and the location. Driver gave great customer service and managed to take pictures
Would highly recommend
Thank you 😊

Jessica Sennett
Jessica SennettMay 30, 2025

Hired a party bus for my son’s football team presentation and they loved it!! Great service from booking to on the evening. The driver was really helpful and friendly would definitely recommend

anne jennings
anne jenningsMay 25, 2025

My trip from Manchester to London with Exclusive Hire was great! They were very professional. Worked with me to find the right type of vehicle and the driver was extremely polite and helpful. I will definitely use them again and have recommended to friends.

Nicky Parker
Nicky ParkerMay 21, 2025

The limo was bang on time, clean and a great start of a stag do

Katy Weld
Katy WeldMay 21, 2025

Incredible experience, we booked for a Hen party and one of the girls said afterwards "it was the best hour of their life"! Great service and very efficient!

Spencer Padley
Spencer PadleyApril 10, 2025

Used Exclusive Hire for a hen do at the start of April. Exclusive hire answered all my questions from the start of the experience and were never not able to help. The bride had a fabulous time.

Angus Lineker
Angus LinekerMarch 18, 2025

Great company to book with, they were in constant communication on pick up time and location. Driver gave great customer service. Would highly recommend

Dom Bourdet
Dom BourdetMarch 14, 2025

Excellent service ! Reliable and the driver was a gent too will defo use again 5 start service
Thanks again

Faye Scott-Maberley
Faye Scott-MaberleyJanuary 7, 2025

Brilliant service! It was so easy and communicative! We had such a brill time in the white hummer. Would recommend!!!

Smart Potato
Smart PotatoJanuary 6, 2025

Wonderful service and prices. Very helpful and friendly staff. Booked a Lamborghini for my sons 16th. Best decision made. He loved it and the driver was exceptional, allowing us to take photos as long as we wished. Would use in future and highly recommend

Krzysztof Udot
Krzysztof UdotJanuary 3, 2025

(Translated by Google) There are some great cars there. Yes, it is!

(Original)
Tam są super auta. Tak jest!

John Strawson
John StrawsonDecember 11, 2024

Perfect service if I called and and they was busy the called back in minutes
Found the car in the colour I wanted delivered it smooth and easy process clearly explained pricing was explained and broken down and a follow up call after the car was returned to see if everything was was as expected
All in all a amazing customer service experience

Layla C
Layla CNovember 28, 2024

Jay was amazing from start, middle and end, very helpful and attentive and was able to accommodate for our party and arranging a Hummer; which the heart was set on.
Had a fantastic time and enjoyed every moment we didn’t want it to end! The driver was polite and took photos which was amazing to have as memories making it great celebration of a 40th birthday party.
Thanks so much Jay and Exclusive Hire we defo will be booking again for future celebrations and events

Samanta Baze
Samanta BazeNovember 19, 2024
Mike Alder
Mike AlderOctober 14, 2024

Amazing experience. The limo had a breakdown before it arrived. They had already arranged another before phoning us. We were told the replacement would be 30 minutes late. Hey, problems happen, but they recovered well. The driver was brilliant and I would have no problem recommending these people.

Talitha Burgess
Talitha BurgessOctober 7, 2024

Good communication, arrived promptly and delivered service as advertised at pre quoted price .
Would recommend though tell them in advance if you have any luggage so adequate trunk space can be available on pick up

Nicola Campling
Nicola CamplingSeptember 23, 2024

Excellent, arrived on time, helpful with communication, much more reasonably priced than some other companies!

Laura Batchelor
Laura BatchelorAugust 27, 2024

Hired a white Hummer H2 for my friend's hen night in London. Driver was great, super accommodating putting the air con on for us, taking pictures outside and linking the music. Car was clean. Contacted me a few days before to confirm everything which took some stress off! Overall a fantastic experience, would recommend!!

Sammy Harris
Sammy HarrisJuly 15, 2024

Amazing service. And highly recommended. Used for my sons prom. Process was easy, wide range of limos to choose from and they were all very helpful.
The driver was lovely and all 8 boys said he was really nice. Thanks to everyone at exclusive hire. Will be back again next year for another prom.

Louise Juddbeavers
Louise JuddbeaversJuly 11, 2024

Hired a hummer for my daughter’s hen party. It arrived bang on time, stocked with plenty of bubbly and drove us round for an hour before dropping us at our venue. Would def recommend

Juliana Haukambe
Juliana HaukambeJuly 11, 2024

We really had a good time enjoying everything the driver was very polite n humbled person….

Tina Just me
Tina Just meJuly 11, 2024

Thank you for your brilliant service. Your customer service is impeccable amd the driver was very down to earth, approachable and made the young men enjoy their prom day. I have highly recommended your service to friends and family and I look forward to using your service again for A-levels prom.

Kelly Harrison
Kelly HarrisonJuly 11, 2024

I booked a baby Bentley for my daughter’s 10th birthday. I told Exclusive Hire what my budget was and they were very accommodating and reasonably priced considering the distance we were travelling.

Exclusive Hire were very friendly and professional. After making the booking I was kept update with emails and they called a couple of days before just to reconfirm which was very reassuring.

In the day, the driver texted me to let me know his ETA.

John, our driver was smartly dressed and very friendly. He opened the door for my daughter and her friends.

The limo was beautiful and clean inside. The ceiling was lit up and John explained how to connect to the Bluetooth to play our own music which we were in control of at the back.

There were Champagne flutes and water provided. The only negative was that we were told that soft drinks would be provide such as Fanta etc but luckily I packed soft drinks for the kids.

We were driven to our destination and John happily waited for us. We texted him when we were finished and he arrived back promptly to collect us.

The drive was very smooth and felt very safe.

I would highly recommend Exclusive Hire.

Thank you for your service.

Mónika Polacsek
Mónika PolacsekJuly 10, 2024

The prom for my daughter was a great success, especially with the stunning McLaren. Thank you to Exclusive Hire for their helpfulness and a massive thank you to the driver who made it an amazing experience for her.

Ryan Morrison
Ryan MorrisonJuly 3, 2024

Great service

Alex Fair hurst
Alex Fair hurstJuly 3, 2024

Amazing experience and fabulous friendly driver. Would use again and recommend

Lawrence Johnson
Lawrence JohnsonJuly 3, 2024

Great customer service but some problems with the transport which ruined the experience a bit

Bangertree Forest
Bangertree ForestJuly 2, 2024

Superb. Great communication and the car was exceptional; a real head turner

jermaine cuffy
jermaine cuffyJune 27, 2024

Excellent service, highly recommend

Jason Weber
Jason WeberJune 10, 2024

Contacted Exclusive Hire for a limo to bring my wife and 2 kids to a concert in Manchester at the last minute. They were friendly and professional, arranged an amazing lolo and driver. The driver was on time and the limo was perfect…highly recommend Exclusive Hire!

T eecosy
T eecosyMay 29, 2024

Very well organised service for our wedding day, arrived early, did multiple pick ups with plenty time for photos. Our driver was polite, courteous and very helpful. Definitely recommend this company!

Dark Nature Alternative
Dark Nature AlternativeMay 29, 2024

Great experience from start to finish!
We booked the Lincoln Millennium for my daughters Hen in Bath and we was not disappointed the car was beautiful and our driver Rich was amazing and great with the camera.
From our first call through to the arrival of our car the booking was so smooth and simple, highly recommend and we will use them again.

Raj Sambi
Raj SambiMay 7, 2024

Absolutely amazing service! Totally delivered on a last minute request! Super professional and really went out of the way to help fulfil the request and make a special day even more amazing! I’ll definitely be using them again!

N J
N JMarch 1, 2024

I recently had the most incredible car hire experience for my 18th with a Lamborghini, and guess what? It was a gift from my awesome uncle! From the moment I sat in the Lamborghini , I couldn't believe my luck. The sleek design, the roaring engine, and the luxurious features made me feel like a true VIP. Every second of the journey was filled with good vibes and unforgettable memories. I'm so grateful to my uncle for this amazing gift. It's an experience I'll cherish forever. If you ever get the chance to hire from Exclusive Hire’s, go for it! You won't be disappointed!

Liz
LizFebruary 27, 2024

Have used this company several times they are professional and very friendly. Drivers are fantastic and punctual

Antony Hart
Antony HartFebruary 12, 2024

Great service, prompt contact and the driver was excellent.

Zaira Sheikh
Zaira SheikhFebruary 5, 2024

I would highly recommend, John was a lovely driver to have for our special birthday in the baby Bentley limo. We really enjoyed the comfort and range of drinks too. Great service all round.

Izzy Ur-Rehman
Izzy Ur-RehmanNovember 10, 2023

I would want to express my gratitude to John, our driver. We scheduled our trip from Heathrow to Mayfair with UK chauffeur on their website. The procedure was simple and effective. Our plane arrived early, and to my surprise, when we landed, our driver, John, texted us to let us know he was waiting for us at arrivals with a name board.

Water bottles and tissues were provided, the car was immaculate, the service was kind, and John was a pleasure to be around.

For these reasons, I will very certainly make another reservation and would recommend this service.

darren annis
darren annisOctober 9, 2023

Nothing but helpful. Driver on time and wiling to take pictures. Would definitely use again

P Etienne
P EtienneSeptember 3, 2023

We had an awesome experience renting the party bus. The driver was punctual and the customer service was really helpful. This is the cheapest of it’s size we found on the market so don’t delay if you need one.

Thanks again for a great party bus

Debbie Ashton
Debbie AshtonAugust 9, 2023

We had an amazing experience with exclusive hire limos. They took really good care fantastic customer experience.
The driver was super attentive as well. Highly recommend.

Gemma Pike
Gemma PikeAugust 9, 2023

Great service, lovely limo, very smooth ride, absolutely made my birthday 👌🏼

Will Smith
Will SmithAugust 4, 2023

Wicked day made even better with your Limo, thanks guys

GATIS VILDNERS
GATIS VILDNERSJuly 19, 2023

The limo was better than I expected. It was so nice and very clean. The drive was very kind and welcoming. Overall it was the best experience I ever had.

Laura Gomm
Laura GommJuly 8, 2023

Amazing service for my daughters prom. Driver was super friendly, car was amazing - all the kids loved it

Emma Bell
Emma BellJuly 1, 2023

Fantastic service!
We hired a limo for my sons prom! The driver was fantastic with the lads and helped them enjoy the experience, he listened to them for what they wanted and also gave them options! Will definitely use this company again

Adele Richards
Adele RichardsJune 30, 2023

Excellent service. Unfortunately the car we booked broke down the day before but they supplied an excellent replacement. Driver so helpful and friendly too

Rose Jarrard
Rose JarrardJune 29, 2023

Truly perfect! Couldn’t have physically done more for us! Made my sisters prom one to remember forever.

JT
JTJune 28, 2023

Porsche Cayenne Limousine 40th Birthday Lady Chauffeur.
Everything was sensational. Roxy, the chauffeur, was brilliant. I loved her. Great personality, really light-hearted, friendly and professional. Lots of time for photos, She arrived promptly, which was lovely. Nothing was too much trouble, she was very hospitable. We all loved the car Porsche Cayenne Stretched Limo, it got the 13 of us in nicely. The sound system was great, we streamed our playlist easily. Would give the whole experience 10 out of 10. From the initial booking in January, deposit taken. No issues, no problems. Plus an over and above service on the day.
Would definitely rebook in the future.

debbie welsford
debbie welsfordJune 27, 2023

Would definitely recommend exclusive hire and will definitely be booking with them again.
Gorgeous Rolls Royce Ghost.
Took my daughter and 2 others to their school prom. Nothing was too much trouble, allowed time for photos and a stop in between pick up and drop off points for more photos. Excellent service!!!!

Kumba F Jawara
Kumba F JawaraJune 5, 2023

Thank you for providing us with the Rolls Royce Ghost!!
communication with you guys has been great from the beginning and appreciated the advice on timings as otherwise would have been chaos 😅

Rebecca Warburton
Rebecca WarburtonMay 17, 2023

I would not recommend to book through this company they charged £495 for a party bus for 1 hour which only £195 was paid to the driver and £300 was paid to the agency just for booking it which I think is a disgrace!

gurdit singh
gurdit singhMay 6, 2023
Stephen Keating
Stephen KeatingMay 2, 2023

Really incredible experience that really kickstarted our night. The driver had an issue getting to us but he kept in constant communication and we got there in the end. Once we were in the limo, it was a brilliant experience and we got some great pics and vids to cherish 🙂

avin dehbokri
avin dehbokriApril 30, 2023

I used this place to for Baby Bentley Limo- Driver called Zainab was very unprofessional and rude to myself and guests.
Speakers were not working in the Limo. I would never use or recommend this company, please avoid at any cost if you want to enjoy your event.

Suki U
Suki UApril 25, 2023

I am only providing a 1 rating as there is no option to provide a 0. I booked a Porsche with them in January for a wedding in April. I got a call the day before the wedding to say the car had been written off yesterday, I found out from the supplier of the car that the Porsche was actually written off 3 weeks ago. Yet the company failed to inform me, I could have sourced another car if they had informed me. Then I was offered a Range Rover in place of the Porsche, according to them a Range Rover is of the same if not better quality than a Porsche. I specifically told them on the phone that I did not want a Range Rover and wanted a refund. They sent an updated terms and conditions form with the Range Rover, I did not sign the form or provide any verbal confirmation of my acceptance to have the replacement car. They themselves cancelled the order the following day without providing my £400 deposit. Since then I have also found that they charge £1000 for the Range Rover and yet rival companies only charge £600 for the same model.

I have reported my concerns to trading standards as this is a horrible way to do business, they ruined my wedding day and then refused to provide a refund because their car was written off 3 weeks ago and I refused to have a Range Rover in place of a Porsche.

I never give negative reviews as I understand we should help small businesses but I would urge anyone thinking of renting a car to look elsewhere as this company is not cheap and they break their own terms and conditions and try to make out that it is the customers fault and then keep their hard earned money and ruin their event.

Vicky Hinton
Vicky HintonApril 17, 2023

very happy with the limo every one had a great time they arrived on time and dropped them off in time the drivers was lovely and friendly i booked quite short notice anyway but then had to change the time and drop off point but the company was great they manged to get things sorted for us and i cant thank them enough highly recommended

Chander Kaushik
Chander KaushikApril 13, 2023

Proper scam, we spoke to them yesterday and ask for 10 kids and 1 adult to be in the booking. Said yes, and now refusing to honor what they have said. Have the recording to prove our wording. Transferred money to account and they do not want to refund. Unethical and liers. I will make sure everyone knows about it. I work in service industry and have not seen anything like this. On the recording guy's name is Jay and main person is Anand who took money into his account

Marie Morton
Marie MortonApril 11, 2023

This company was fantastic from start to finish, very helpful and friendly, they kept in contact throughout, great service - the limousine was immaculate, great driver, everyone enjoyed the surprise! I will definitely book again in the future, Thankyou very much.

Chris Butler
Chris ButlerApril 7, 2023

The driver was amazing brilliant service arrived safely thank you once again Mr Butler

Joy Tubb
Joy TubbMarch 24, 2023

I contacted exclusive hire in the morning and needed a vehicle for 5pm that day as we got let down by a different company. Anand helped and advised me from the very beginning and within 10 mins I had cars booked. He was very professional, very polite very accommodating. Very happy and definitely will be recommending to everyone. Thank you again gents an extremely happy customer. See you again soon.

Vasant Oswal
Vasant OswalMarch 7, 2023

The service was good, the car came on time, the driver was pleasant, the car was clear. He knew his way around and took us exactly to our destination. We will use this company again when we need.

amy lewis
amy lewisFebruary 27, 2023

Amazing people so helpful and gorgeous limo

Osayi Ebohon
Osayi EbohonFebruary 22, 2023

I had the most amazing time celebrating my 50th birthday. We sang to the music in the bus and danced in it whilst been chauffeured to the destination. My friends all had a good time and we did a karaoke style set up in the bus. Driver was on time to and fro.

Finula White
Finula WhiteFebruary 20, 2023

Cannot recommend Exclusive Hire highly enough. Had booked them two years ago just before Covid and paid them in full. They very kindly honoured the same booking two years later and threw in champagne and soft drinks for the family despite a two hour delay with our flight, arriving after midnight. The following day they picked us up and brought us from central London to Harry Potter and when we were done the driver was ready and waiting. Two really lovely drivers, thank you to John and Jay and especially to Anand who organised the whole process for us. Great service & fabulous limos 🙂

Xyra Quetua
Xyra QuetuaFebruary 7, 2023

It’s been amazing dealing with Jay. Booked very last minute and he managed to find us a good deal with a better vehicle in comparison to what other companies have offered me. Would definitely book again in the future!

Mabel Obeng
Mabel ObengDecember 30, 2022

My daughter had an amazing 16th birthday. The Chrysler Bently Limo was lovely inside and out. Service was excellent and driver was attentive and patient.

Woulale Sidiki
Woulale SidikiDecember 19, 2022

Our drivers were on time and absolutely amazing! I would recommend it to anyone!

Daniel Lamb
Daniel LambNovember 11, 2022

Very nice car rental place. Great customer service!

Baptiste Plante
Baptiste PlanteNovember 9, 2022

My family loves Exclusive Hire...and their staff!

Jay Warren
Jay WarrenNovember 5, 2022

We had an AMAZING wine tour experience. We were fortunate to have a taste of some of the finest wines ever made. I won't hesitate to rent your limos again.

Leanne King
Leanne KingOctober 29, 2022

I would highly recommend this company! We booked a Limousine for an airport transfer to and from the airport for a special trip to New York with friends, I dealt with Anand every step of the way he was friendly and reassured me that it would all go smoothly and it did. I can’t thank Exclusive Hire and Anand enough for making our trip such a memorable experience. P.S we loved the champagne.
Our driver Stuart and Mostyn where great getting us there and home on time. All in all a great time was had by everyone. Thank you 5star. X

Lars T
Lars TOctober 3, 2022

Very disappointing Hummer hire
There were no drinks in the limousine, the contract stipulated, bubbly, and soft drinks. There was nothing at all, not even water.
And sitting at the back of the limousine was a very strong smell of exhaust smoke, which surely does not comply with health and safety. When we asked for air-conditioning, there wasn’t any and the only thing the driver was doing was opening the windows.
On the way back, the driver accidentally drove onto the curb after which the limousine wasn’t driving as well and felt like the tire was flat. We were half way home and I asked him to stop and check the tires for everyone safety, but there was no flat tire. Straight after the incident the entire limousine filled with exhaust/carbon monoxide smoke and we all thought we were going to become asphyxiated before the end of the journey.

Aisling O'Brien
Aisling O'BrienJuly 21, 2022

Turned up on time and couldn’t have been more patient with 32 children ! Excellent service and most certainly be using them next time !

Margaret Ehrhard
Margaret EhrhardJuly 20, 2022

I booked a Limo from this company for my son's prom. The service was quite good. The driver arrived on time and was quite friendly and professional. He was patient and my son and his friends enjoyed the ride to their Prom. I highly recommend them and i will surely use them again.

Kez
KezJuly 11, 2022

Hired a huracan Lamborghini for my son’s prom. Right from the start and all the way to the return was straight talking, easy to deal with, responsive and a good service from Jay. I couldn’t get my head around the silly excesses asked for by other companies but the terms here were more sensible and Jay was an absolute pleasure to deal with. It was a peace of mind for hiring from Jay. A Top notch car that wowed everyone! My son was really impressed with the Lamborghini and he felt at ease with the owner/driver of the vehicle. I would highly recommend. Thank you for a great service and I will definitely hire again.

nina dyce
nina dyceJuly 11, 2022

Booked a limo on behalf of my son, he had a fabulous experience and the driver was so polite and helpful.The limo was fantastic very clean and all drinks were included.Thanks again to you all for being very nice and helpful people.kind regards Nina

Lynda Pinnock
Lynda PinnockJuly 7, 2022

What a fabulous experience with Exclusive Hire.
Jay was extremely professional from start to finish and went above and beyond to ensure everything was in order for my sons prom.
All Expectations were exceeded and I would highly recommend this company.
Jay , thank you so much for making my sons prom a memorable one.
If I need another special car in the future I will definitely contact you.
Thanks again, you've been a star !

Steve Campbell
Steve CampbellJuly 6, 2022

Great vehicle. Driver accommodating. Very pleased and recommend

Nikki A
Nikki AJuly 5, 2022

It was our daughter’s Yr 13 end of year Prom and this company certainly didn’t disappoint. From the outset, giving very little notice, we were offered a Rolls Royce Phantom and we had excellent service. One of our passengers was unfortunately running a little late in getting to our house but the driver was extremely accommodating and polite. Would definitely use again and recommend. The only thing the girls didn’t get offered was the water but that didn’t detract from the wonderful experience they had, arriving in style. Thank you everyone involved!

Nickola Gray
Nickola GrayJuly 2, 2022

We hired a RR for My daughters prom 01/07/22 from booking only 3 weeks ago after original booking cancelled I couldn’t have asked for a more professional company these guys went out of there way to make my daughter who was travelling alone to her prom feel safe secure and very relaxed given her full control of music throughout her whole journey the driver was extremely understanding in timing to arrive to be shown off and decorated the car before arriving in beautiful pink bows and ribbon that I had sent over before hand when booking the vehicle jay who took my booking was very helpful in face he went out of his way to make sure we got full use of the car for the price paid even calling up and slightly changing times literally last min I would highly recommend this company and will definitely be recommending it to friends and family in the near future. 10/10 one very happy girl left school in 5* style thank you guys

Jane
JaneJune 30, 2022

Unfortunately, there was a problem with the limo we had booked the day before the prom but the company were great. They contacted us immediately and offered alternatives, with four proms on the same night there were no more limos anywhere but the boys loved the Rolls Royce and BMW. They had a great time driving around and visiting friends on the way to the prom and the drivers stuck together so they still arrived at prom together.

Claire Ashman
Claire AshmanJune 30, 2022
Victoria S
Victoria SJune 28, 2022

Really great experience, brilliant communication and the standard was second to none, thank you for making his prom so memorable 😊

Yusra Azizi
Yusra AziziJune 15, 2022

I would given no star if I could but I had to give one because of how the Google map reviews work this company has given my daughter a rubbish limousine on her wedding day. We complained through email and callled their cell phone and they never replied back. I don’t recommend this company be aware of hiring cars from them you’ll be disappointed

Md delowar Bhuiyan
Md delowar BhuiyanJune 1, 2022

I found the car hire experience to be stress-free from beginning to end!

Mamun King
Mamun KingMay 20, 2022

We loved everything about this car hire company. The vehicles were extremely comfortable. Highly recommended.

Sarah Shiers
Sarah ShiersMay 16, 2022

My new son in law love the BMW that took him to the wedding . I would highly recommend them and I will use again

md kawsar
md kawsarMay 6, 2022

Very nice sports cars. My Lamborghini Aventador was clean and well organized . I would hire your sports car again. The service was good as well!!

Chanice Obrien
Chanice ObrienFebruary 19, 2022

Absolutely amazing! Beautiful, will Definitely use again. Loved it thank you.

Bhavin Patel
Bhavin PatelFebruary 8, 2022

Excellent service, highly recommended. I hired the vehicle as a wedding car and was running on a tight schedule, so the driver made sure he was there at the pick up address on time. On top of that, he was extremely accommodating, provided comfort as I was extremely nervous. 10/10 service.

Carol Burlison brown
Carol Burlison brownFebruary 1, 2022

Absolutely amazing service from start to finish. All contact prior to booking was efficient and really professional. The driver was so friendly and made the whole experience amazing. Everyone commented about the vehicle and my niece who’s 21st we were celebrating had an amazing night. Thankyou so much and will definitely be using again and recommending to everyone.

Natalie Hayter
Natalie HayterNovember 10, 2021
Sue McClory
Sue McCloryNovember 8, 2021

vehicle was excellent inside and outside, and a comfortable ride. the driver professional and courteous. everything was on time and well managed

Leonie Billinghurst
Leonie BillinghurstOctober 15, 2021

We booked the hummer to take my husband and groomsmen to our wedding ceremony. The car was lovely and the driver was excellent! He waited for us and took us all to our wedding dinner after too. Would highly recommend and will definitely use again.

Thank you!

Angela Clark
Angela ClarkOctober 3, 2021

Meant to be professional well this car was disgusting for my wedding day and arrived late and the driver was very rude and no response back either and it cost me £395 for that limo and £75 to change the date when not my fault I wouldn’t recommend these to any just take a look at the pictures

Cameron Jones
Cameron JonesOctober 2, 2021

Booking cancelled with less than 24hrs notice large deposit not returned and abuse down the phone when asking for our money back avoid this outfit at all costs ...

Louise
LouiseSeptember 14, 2021

Did not recieve the limo requested in contract and the music system within the limo did not work. I suggest hiring through direct limo service rather than using the company to manage your booking, a lot cheaper. Charged a lot for not having drivers number and going back on previous claim of soft drinks provided. At the start very polite but any communication after booking was not to standard. The limo driver himself (not part of the company) was lovely he was apologetic for the music system not working .

leonie logan
leonie loganSeptember 3, 2021

Hired the c300 bentley for my daughters prom. Driver was polite in letting us taking our time for photos, very neat limo with complimentary drinks for the girls. Arrived on time & collected on time. Highly recommended. Great service

Savemart Bangladesh
Savemart BangladeshAugust 12, 2021

The driver was a pro and was on time

Gaylord Ndong'a
Gaylord Ndong'aAugust 10, 2021
Deanish Augustus
Deanish AugustusJuly 23, 2021

PLEASE BE AWARE IF HIRING IN THE NOTTINGHAM AREA!!! Extremely disappointing...These people work with Nottingham limo hire and im guessing many other sites across the UK so your vehicle may NOT come from one of their more prestigious flet. Please be sure to ask from which limo service which they work with where your vehicle is coming from especially if needed outside of 1 of the major cities. A lot of money spent on a hummer that has clearly seen better days. I'd personally suggest anything but the hummer since after the fact i was told no new hummers have entered the UK since 2008 by Muhammed from East Anglia limo hire (where apparently thats where the vehicle i sent was from...AVOID!!!)ASK questions, yet better still photos because in my case I definitely DID NOT get what i had paid for!!!

Kelly Phillips
Kelly PhillipsJuly 20, 2021

Good communication, very professional. Driver friendly which the young lads appreciated. Would definitely use again, Thankyou

Heather Elliott
Heather ElliottJuly 4, 2021

Thank you so much to Exclusive Hire for making the end of school a day to remember. My daughter and her friends had the absolute best time in the limo. The driver was fantastic and even made a return journey to drop off items that was left in the car. A really professional company to deal with. I would highly recommend Exclusive Hire.

Caleb Gitonga
Caleb GitongaMay 11, 2021

One I loved is the friendly service from booking to the chauffeur who drove us for our event.

ibrahim khan
ibrahim khanMay 9, 2021

Had an awesome time for my sisters 16th and the driver(Danny)was such a lovely man, would recommend!!!

Maibs Khan
Maibs KhanMay 9, 2021

Really good experience had a lovely time. Recommend to anyone thinking of renting!

ibz 2006
ibz 2006May 9, 2021

From the first phone call this company was highly attentive to my Many needs and demands. I stopped looking for quotes elsewhere as they had the best price- this was the best decision I made. My call was always answered no matter what time of day or night. My experience has been an incredibly positive one. Please don’t hesitate to book with these guys- have complete confidence.
The bus we hired was a party bus for my daughters 16th surprise birthday party for 16 people. I wasn’t sure about the reaction as my daughter is extremely hard to please (as most parents of teens can relate to😫)and was dubious. However it paid off! I’m in the good books😍
She LOVED it so much. Had to take pictures (on the sly of course 😅) of her happy face. She rarely smiles and she DIDNT stop smiling ALL the time we were on the bus! So you can play your own music from your phone which was a huge hit!😋
There were all various ages on the bus ranging from 65-1! EVERYONE loved loved loved it. The teens are still raving about it- months later.
My mum- who is a disabled grandma by the way- loved it more than everyone! Suitable for all ages! So comfortable- were provided with cool refreshments and had bright party lighting which the kids loved for taking pictures for social media- the background works great!
Only issue- but not related to the company- pop a travel sickness pill for anyone who suffers from motion sickness.